Written by the Priceline Pharmacy Pacific Fair team. Reviewed by Jason Markey, BPharmSci, MPharm, Owner and Pharmacist.
General health information from a registered pharmacist. It doesn’t replace advice from your own pharmacist or doctor.
In Queensland, a specially trained pharmacist can now assess you and, if it’s safe and suitable, write you a prescription for the contraceptive pill. You don’t need to see a doctor first. The service became a permanent part of Queensland community pharmacy on 1 July 2025, and the consultation happens in a private room.
To book or find out more, see our page on contraceptive pill consultations with a pharmacist, or ask at the dispensary counter next time you’re at Pacific Fair. Here’s what to expect, step by step.
What is the Queensland pharmacist contraception service?
It started as a pilot, and the Queensland Government then confirmed that pharmacist hormonal contraception services would continue permanently. Pharmacists who have done extra training can talk with you about your contraception needs and may prescribe a hormonal contraceptive. That can be your first one, or something new if you’d like to change.
The service is designed for straightforward, low-risk situations. Most people come in about the pill, but the Queensland service can also include some other hormonal options. Ask us which options our pharmacists can help with.
Not every pharmacist can offer the service, because it needs that additional training. Our trained pharmacists run these consultations, so call ahead on (07) 5592 2099 to check when one is on.
Who is eligible for the contraceptive pill from a pharmacist?
Under the Queensland service, women aged 16 and over who meet the other eligibility requirements can have a consultation. Being over 16 doesn’t automatically mean you’ll leave with a prescription. The pharmacist looks at your individual health, and if your situation is more complex, they’ll refer you to a doctor.
People often find the service useful when they:
- want to start the pill for the first time
- would like to talk about switching to a different option
- can’t get a GP appointment soon and want to keep their contraception on track
- are shopping at Pacific Fair anyway and would rather sort it out in one trip
What happens at your appointment: step by step
Step 1: Book ahead or ask when you arrive
It’s a good idea to book, so a trained pharmacist is available when it suits you. We’re open 7 days, and until 9pm on Thursdays, which helps if you work or study during the day. Our Visit Us page has directions and parking tips.
Step 2: A private chat in our consultation room
Your pharmacist will take you into a consultation room so the conversation stays private. You’re welcome to bring someone with you if that makes you more comfortable.
Step 3: Your health history
Your pharmacist will ask about your lifestyle, your medical history, and your sexual and reproductive health goals. Expect questions about things like:
- any history of blood clots, stroke, heart problems or high blood pressure
- migraines, and what kind
- whether you smoke, and your age
- whether you’ve had a baby recently or are breastfeeding
- other medicines, vitamins and herbal products you take
It helps to bring a list of your medicines, or your medicine packets, so nothing is missed.
Step 4: Blood pressure and BMI check
Your pharmacist will usually check your blood pressure and measure your height and weight to work out your body mass index (BMI). This matters because the pill may not be recommended if you have high blood pressure. If you’d like to keep an eye on these numbers between visits, our Health Station can help.
Step 5: Deciding together
Based on everything you’ve discussed, you might get a prescription for a suitable hormonal contraceptive, a referral to a GP, or both. If you get a prescription, it can be filled at any community pharmacy in Queensland. Your pharmacist will explain how to start and what to do if you miss a pill. Always follow the leaflet and your pharmacist’s advice.
Some side effects, like headaches, nausea, sore breasts or bloating, can happen when you start the pill. Most get better after the first 3 months. If they don’t, come back and talk to us.
Step 6: Keeping your GP in the loop
If you agree, your pharmacist will send a summary of the consultation to your nominated GP, so your health records stay complete.
How much does it cost?
The pharmacist consultation is a private service, so a consultation fee applies. Ask us for the current fee. The medicine itself is paid for separately. Ask us about costs when you book, so there are no surprises.
When will the pharmacist refer you to a GP?
Pharmacists work within clear clinical guidelines. The pill may not be recommended if you:
- have ever had a blood clot, such as a deep vein thrombosis, or have a condition that raises your risk of clots
- are older than 35 and smoke
- have had a baby in the last 6 weeks and are breastfeeding
- have ever had a heart attack or stroke, or have certain types of heart disease
- have high blood pressure
- have severe liver problems, breast cancer or some types of migraine
In these situations, or if you’d like to talk about longer-acting options, your pharmacist will refer you to a doctor. Handily, Help Medical GPs are located inside our store, so you often don’t need to go far.
When to see a pharmacist or GP
See a pharmacist or GP if you:
- have missed pills, or have had vomiting or diarrhoea, and aren’t sure whether you’re protected
- think you might be pregnant
- have side effects that haven’t settled after a few months
- need emergency contraception (ask your pharmacist straight away)
See a doctor urgently if you have pain and swelling in your calf or thigh, especially with redness. These can be signs of a blood clot.
Call 000 and ask for an ambulance if you have chest pain, sudden shortness of breath or you cough up blood. Also call 000 if you have signs of a stroke, such as drooping of the face, weakness in an arm or leg, or trouble speaking.
Is it private?
Yes. The consultation happens in a private room, and your information is kept confidential. Your pharmacist only shares a summary with your GP if you agree. If you’d like to talk about other health topics while you’re in, such as period problems or menopause, our women’s health team can help.
Sources
- Pharmacy Guild of Australia (Find a Pharmacy) – Hormonal contraception services in Queensland
- Queensland Government Ministerial Media Statements – Delivering easier access to health services at the pharmacy
- Queensland Government Ministerial Media Statements – Changes to make it easier for Queensland women to access contraceptives
- Meridian Lawyers – From advice to authority: hormonal contraceptive scripts
- healthdirect – The pill (combined oral contraceptive pill)
- healthdirect – Blood clots
This article is general information only and isn’t a substitute for personal advice from your doctor or pharmacist. Always read the label and follow the directions for use. If symptoms persist or you’re worried, talk to your pharmacist or GP. In an emergency, call 000.
Talk to our pharmacists at Pacific Fair
Pop in, no appointment needed. We’re on the ground floor of Pacific Fair Shopping Centre, Broadbeach, open 7 days and until 9pm on Thursdays.