Visiting the Gold Coast? Here’s how we can help

Forgot your medicine or ran out?

Bring us your prescription, show us your eScript on your phone, or ask your doctor at home to send an eScript to your phone and email it to us at pharmacy@pricelinepf.com.au. Scripts from any Australian state can be filled here. If you have repeats on file at your usual pharmacy, we can often arrange a transfer; call us and we’ll explain what’s needed, or see how to move your scripts to another pharmacy.

If you’ve run out and have no script, a GP at Help Medical, inside our store, can assess you and write a new prescription if appropriate, which we can fill a few steps away.

Visiting from overseas?

Overseas prescriptions can’t be dispensed in Australia, but it’s usually a quick fix: see a GP at Help Medical, inside our store, with your medicine or its packaging. Many common medicines are available here under a different brand name, and our pharmacists can help you match them. Travel insurance may cover the consultation; keep your receipts.

Can I claim the GST back on what I buy?

If you’re leaving Australia within 60 days, you can usually claim the GST back through the Tourist Refund Scheme (TRS) when you spend AU$300 or more (GST included) in our store, in one purchase or several. Ask us for a tax invoice when you pay. For purchases of $1,000 or more, the invoice needs your full name as it appears on your passport.

Keep the goods unopened and carry them in your hand luggage. Larger liquids, aerosols and gels can go in checked luggage, but show them to the Australian Border Force before you check in. Make your claim at the TRS counter at the airport; claims close 30 minutes before departure. Most vitamins, skincare and fragrance include GST, while prescription medicines don’t. The full rules are on the Australian Border Force website.

Do you accept UnionPay or Alipay?

We accept most international credit and debit cards, including UnionPay. If you’d like to pay with Alipay, please check at the counter first. Our team speaks English and is happy to use a translation app. Showing us a photo of the product, or its name on your phone, helps.

Buying vitamins in bulk to take home?

Many visitors stock up on Australian vitamins and supplements for family back home. If you’re planning to buy in larger quantities, contact us before you visit: we may be able to offer a discount and help arrange postage. Call (07) 5592 2099 or email info@pricelinepf.com.au with the products and quantities you’re after. Our pharmacists can also check that a supplement suits the person who’ll be taking it. Always read the label and follow the directions for use.

中文指南：在黄金海岸购买澳洲维生素，大量购买请先联系我们

Feeling unwell on holiday?

Ask our pharmacists first. We can help with colds, hayfever, upset stomachs, insect bites, minor cuts and sunburn, and tell you straight away if you should see a doctor. Help Medical bulk bills everyone with a Medicare card and welcomes walk-ins; visitors without Medicare pay a private fee. For urgent problems, call 000.

Our common illnesses A–Z has plain-English guides, including sunburn, bluebottle stings and sprains.

What should I pack for the sun and surf?

UV on the Gold Coast reaches 3 or higher for most of the year, including winter days and cloudy days. Pick up sunscreen, after-sun care, insect repellent and rehydration drinks from us before you head to the beach, and read our sun safety guide. Always read the label and follow the directions for use.

Can I get a vaccination while I’m here?

Yes. Need a flu shot or a travel vaccine before you fly on? Walk in or book a time for a vaccination with our pharmacist immunisers. Vaccines under the National Immunisation Program are free for eligible people with a Medicare card.

Can you deliver to my hotel?

Yes. Order everyday health and beauty items through Uber Eats and we’ll deliver to hotels and apartments across the Gold Coast. You can also shop online at priceline.com.au and collect in store with Click & Collect.

Passport photos, piercings and gifts

We take passport and visa photos while you wait, offer ear piercing for ages 8 and over, and stock skincare, fragrance and gift ideas. See beauty and everyday essentials.

How do I get to you?

We’re on the ground floor of Pacific Fair, on the north-eastern side near the river entrance. From Broadbeach, Surfers Paradise and Main Beach, take the G:link light rail to Broadbeach South, right out the front of the centre. Pacific Fair has 4 hours of free parking each day with number-plate recognition. Directions, parking and opening hours.